____________________________Return Policy_____________________________
1-Return Period:
Customers can return items within 30 days from the date of receipt of their order. After this period, we unfortunately cannot accept returns.
2-Condition of Items:
To be eligible for a return, items must be unused, in their original condition, and in their original packaging. Any item that has been damaged or used cannot be returned.
3-Return Process:
To initiate a return, please contact our customer service via email or phone. We will provide you with instructions on how to return your item, along with a return label if necessary.
4-Refunds:
Once we receive and inspect the returned item, we will notify you via email. If the return is approved, we will process the refund of your purchase through the original payment method. Refunds may take a few business days to appear in your account.
5-Return Shipping Costs:
The cost of shipping for returned items is the responsibility of the customer, unless the item is defective or incorrect. In that case, we will cover the return shipping costs.
6-Non-Refundable Items:
Certain items cannot be returned, including personalized products, items on sale, or gift cards.
7-Exchanges:
If you wish to exchange an item for a different size or color, please first return the original item, then place a new order.
8-Customer Service:
For any questions regarding our return policy, please contact our customer service. We are here to help!